general

What is the allygator shuttle?

The allygator shuttle provides the comfort of a limousine for nearly the same price as a bus. Using our powerful algorithms and data that predict where there will be high and low demand, we can ensure that the allygator shuttle never runs without passengers. Making every ride cheaper for you.

What are the benefits?

1. You save money. Sharing the ride means sharing the cost.

2. You save time. The allygator shuttle works on your schedule. To book, you only have to tap a button and the shuttle will pick you up at your doorstep and drop you off in front of your destination.

3. You're doing something good for your city! When you ride with others you reduce both CO₂ emission and the number of cars on the road.

How much does it cost?

During our Pilot phase our service will cost you 5c/km.

How does the payment work?

A fixed price will be given at the beginning of the booking. You will need to pay at the start of your journey, just like a bus. We accept cash and mobile payment.

In which cities do you operate?

We currently operate in Berlin.

When does the service run?

The service runs every Friday from 5pm until 1am.

What does "Pilot Phase" mean?

During the pilot phase we are testing out and validating our service with a limited number of users who have received an invitation code. In the long-run, we want to provide public transportation operators with our software, so they can easily expand their existing road and rail network with shared, on-demand shuttle services.

On which operating systems is the app available?

The allygator shuttle app is available for both iOS and Android devices.

Can I book an allygator without downloading the app or creating a user profile?

No. You will need to download the app to begin booking.

I love allygator! Can I work for you?

We are always looking for forward-thinking and energetic team members to join our motivated team! Check out our current open positions here: https://www.door2door.io/jobs.html

booking a trip

How do I book a trip?

1. Apply for an invitation code by providing your email and city

2. Create your profile after receiving your invitation code.

3. Once logged in, enter your pick-up and drop-off points

4. Review the itinerary and press "Book" to order

5. Be on the outlook for your driver. When you order a ride, a picture of your driver will appear. Beside the picture, you will find the driver's name and the number plate.

How do I cancel my trip?

At the top right-hand corner of the screen there is a cancel button.

How do I recognise the vehicle?

You will recognise our shuttles by the allygator flags on our window. Look for the white flag with an allygator logo.

Do I lose my booking if I close the app?

Absolutely not! Your booking will remain even if you close the app. Any time you reopen it, you will see how far away your ride is.

I want to change my destination, can I do that mid-ride?

No. Since you are sharing the ride with other travelers who are heading in the same direction, you cannot change your destination mid-ride.

Is it safe to ride with you?

Absolutely! Every driver has had to go through extensive interviews and background checks. We want to ensure that you ride with the best of the best. Especially because the allygator shuttle is a wonderful alternative at night.

don’t see your question?

Drop us a line at hello@allygatorshuttle.com and we'll get back to you with an answer asap!

download the app and start riding!